Exit interviews are crucial for gathering information on how to improve employee retention and engagement. Asking the right questions can help you understand the underlying company culture, values, habits, and processes that may drive people to leave. By identifying patterns you can plug the leaky holes in your company. 

When leaving a role, a person has much less to lose than someone still in their job. This can make it more likely that they’ll share important issues or concerns with you without fear of losing their job. It also gives the employee a chance to give constructive feedback on things that never came up or that they weren’t comfortable sharing before. 

Exit interviews may be time-consuming but you can learn invaluable information about your company, it’s leaders, and any trends you may need to course correct.