Entrepreneurial Operating System (EOS) is a set of tools and principles that help guide entrepreneurs in running their business. EOS developed a meeting system for senior leadership teams called a level 10 meeting. When they asked leaders how they would rate their meetings on a scale of 1 to 10, most people said a 4. So they developed a system to bring your meetings to a 10.
The level 10 meeting is a time management tool specifically structured to solve issues and challenges. EOS recommends this as your Monday morning meeting for 90 minutes with the senior leadership team.
The meeting starts off with “Good News” which is a segue from small talk before the meeting to sharing any personal or professional good news. Next, you’ll jump straight into reporting with “Scorecard”, “Rock Review”, and Client and Employee Headlines” to make sure the business is on track.
The “Scorecard” is your top three to five important metrics. Review whether they are on or off track. “Rocks” in the “Rock Review” are your quarterly projects within the company or each department. Review whether they are on or off track. “Client and Employee Headlines” are one sentence updates the team needs to know about clients or employees. These might be wins and they might be issues.
During the reporting section of the meeting, there’s no discussion. Stick with simple headlines and create an issue in the “Issue” meeting topic to discuss later on.
Next, review last week’s to-do list and check off what has been completed. A rule of thumb to follow is that 90% of the tasks should be completed. This helps keep everyone accountable to the work they commit to.
The biggest portion of this meeting is the “issues” list where you will identify, discuss, and solve any issues. Prioritize the issues in order of importance. The real issue may not be the one you first discussed so dig deep to find what the real problem is for each one. Next, openly and honestly discuss every idea, option, and solution for the issue. Then, make a decision, assign the resulting tasks, and move to the next issue.
In the last five minutes of the meeting, recap the to-do list, review any messages that need to be cascaded to the rest of the company, and then rate your meeting on a scale of 1 to 10. You should be getting an 8 minimum for each meeting. If it’s not an 8, reflect on why and fix the problem.